“CANCELLATION AND REFUND POLICY

It is our intention to accommodate the reality that things can change unexpectedly. However, there are costs associated with booking a venue and catering, plus administrative costs, which put us at risk should you cancel. Our policy, therefore, attempts to be fair to all involved:

If you need to cancel your workshop registration, please do so early.  Late cancellations may make it difficult for someone else to have the opportunity to attend.  Once you have paid any portion of the workshop fee, administrative and cancellation fees will apply, depending on the cancellation date.

If you cancel your booking:

• Before 31 July 2023 at midnight, we will refund all fees paid minus an applicable administrative charge of R70. 
• On 1 Aug 2023 or later, we will refund all fees paid minus R300 cancellation fee and an administrative charge of R70.  

Refunds will be paid within 30 days of receiving a cancellation notice.

PLEASE NOTE THAT:

Anyone leaving the workshop early for anything other than a qualified emergency (medical emergency or a death in the family) will not receive any refund.
If someone leaves early due to a qualified emergency (medical emergency or a death in the family), we will refund 60% of the workshop fee (R450). 

REN XUE Africa reserves the right at any time to require that a participant leave the workshop if it is determined that the participant’s behavior is either excessively disruptive or dangerous to self or others.  In this case, all retreat fees are non-refundable.

Cancellation by REN XUE Africa:

If REN XUE Africa is required to cancel the workshop due to unforeseen reasons, we will notify you as soon as possible and will refund the full fee amount paid.