“CANCELLATION AND REFUND POLICY

It is our intention to accommodate the reality that things can change unexpectedly. However, there are costs associated with booking a venue and catering, plus administrative costs, which put us at risk should you cancel. Our policy, therefore, attempts to be fair to all involved:

If you need to cancel your workshop registration (or your verbally comminicated intention to attend), please do so early.  Late cancellations may make it difficult for someone else to have the opportunity to attend.  Once you have paid any portion of the workshop fee, administrative and cancellation fees will apply, depending on the cancellation date.

If you cancel your booking:

• 30 days before the workshop date, we will refund all fees paid minus an applicable administrative charge of R70. 
• Between 29 – 8days before the workshop, we will refund all fees paid minus R450 per person cancellation fee.
  
• Less than 7 days before the workshop – no refund possible because catering would have been ordered, venue fee paid, and materials printed. The exception is for a qualified medical emergency.

Refunds will be paid within 30 days of receiving a written cancellation notice.

PLEASE NOTE THAT:

Anyone leaving the workshop early for anything other than a qualified emergency (medical emergency or a death in the family) will not receive any refund.
If someone leaves early due to a qualified emergency (medical emergency or a death in the family), we will refund 60% of the workshop fee. 

REN XUE Africa reserves the right at any time to require that a participant leave the workshop if a participant’s behavior is considered to be either excessively disruptive or dangerous to self or others.  In this case, all workshop fees are non-refundable.

Cancellation by REN XUE Africa:

If REN XUE Africa is required to cancel the workshop due to unforeseen reasons, we will notify you as soon as possible and will refund the full fee amount paid.